Shipping & Delivery
Returns & Replacements
Privacy Policy
Questions?
Contact Us


SHIPPING & DELIVERY
All items ship from Ft Lauderdale, Florida via our choice of carriers including UPS, FedEx or the USPS depending on the size of the item and your ship-to location.

Need it FAST?
If you need your items faster than regular ground delivery, we have overnight and two-day delivery available at a reasonable extra charge. This charge will be determined at check out by the weight of your shipment and your delivery destination.

Damage/Shortage Claims
All claims for concealed loss or damage should be reported to us immediately. When reporting damage be sure to hold all containers and packing materials for possible inspection by the carrier. Claims for damage or shortage must be filed within 15 days of receipt of shipment.

RETURNS & REPLACEMENTS
We hope that you are satisfied with your purchase. If, for some reason, you are not satisfied, please ScreenGraphics to receive authorization within 30 days of receipt of your product(s). We will then send you a ReturnMaterial Authorization (RMA) number. Carefully pack your product and include the RMA number in your package.

Phone: 800-346-4420800-346-4420 (Monday - Friday 8:00a.m. - 5:00p.m. ET)
Email: sgsales@screen-graphics.com

Ship your returned item via UPS or FedEx to the following address via FedEx or UPS:

Screen Graphics of Florida
1801 N. Andrews Avenue
Pompano Beach, FL 33069

Note: please keep your tracking number

Note: Unfortunately, we are unable to return custom orders.

Once we receive the product(s), we’ll credit the card you used to make your purchase. Please let us know if you would prefer to exchange your item instead of returning it for credit.

PRIVACY POLICY
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers’ hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Legal page which sets forth the use, disclaimers, and limitations of liability governing the use of our website at http://www.screen-graphics.com/legal.

Your Consent
By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 05/21/2019.

If you have any questions regarding this privacy policy you may contact us using the information below.

http://www.screen-graphics.com
1801 North Andrews Avenue
Pompano Beach, Florida 33069
United States
webmaster@screen-graphics.com
800.346.4420

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